43% Will Let an AI Give Patients Medical Advice | Newsday with 229Project
37:56
hosted by Bill Russell, Drex DeFord and Sarah Richardson
Apple PodcastsQuestions answered in this episode
- Where does the AI cannon point next?
- Why do good solutions get turned away?
- Will you let an AI assistant talk to most of your patients?
About this episode
August 31, 2026: Bill Russell, Sarah Richardson, and Drex DeFord come off a pulse survey of 246 health system leaders. Where the AI cannon points next: patient access and revenue cycle, 86 votes each. Bill's read: you have to win on the financial side before you get licensed to do anything else. Then 43% said AI assistants will be available to most of their patients. 4% said they will not. A clinician CIO at the forum had just flagged a MyChart golf answer as medical advice.
Key Points:
03:32 Pulse survey
04:39 Where the money is going
06:45 Governance vs medical staff alignment
09:03 Workflow, vulnerability, ego
11:14 AI is the final exam
12:32 Glasswing and fluid Epic updates
15:18 Agent Factory
17:07 Patient AI assistants
18:58 43% will flip the switch
20:55 Lawyers
21:41 FTC probe
23:04 Epic NDAs
26:35 Three CIOs
29:06 Integrator and Particle Health
31:48 Data governance
33:18 32,000 machines
35:34 Leadership exits
37:03 Close
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