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Today in Health IT

HC2HC Event – Stephanie Lahr with Monument Health

Questions answered in this episode

  1. How can technology automate administrative tasks to restore clinician time with patients?
  2. What's Monument Health's strategy to compete for nursing talent without deep pockets?
  3. Can AI-powered computer vision truly transform workflow efficiency in mid-size health systems?
  4. How does ambient clinical intelligence bring back intimacy to patient-provider relationships?
  5. Why is transformation from optional to mandatory for health systems right now?

About this episode

Building culture in a remote world. A great discussion with Stephanie Lahr, CIO at Monument Health. We caught up with one another at the Healthcare 2 Healthcare event in Montana where she shares some insights into how she has been able to build culture remotely. Fantastic insights, I hope you enjoy.

Transcript

Bill Russell 00:00:03 Today in health, it, Bill Russell 00:00:04 Another one of our interviews and action. Bill Russell 00:00:05 This comes from the healthcare to healthcare event, which I was a guest Bill Russell 00:00:09 at from the serious health care team. Bill Russell 00:00:11 It was in Montana. Bill Russell 00:00:13 And I was able to sit down with a handful of CEOs. Bill Russell 00:00:16 And I'm going to share those with you here shortly. Bill Russell 00:00:19 My name is bill Russell. Bill Russell 00:00:20 I'm a former CIO for a 16 hospital system and creator of this week in health. Bill Russell 00:00:24 It. Bill Russell 00:00:24 A channel dedicated to keeping health it staff current and engaged. Bill Russell 00:00:28 I hope you're enjoying these interviews and action. Bill Russell 00:00:31 We were able to do these interviews at the health conference, the Bill Russell 00:00:34 chime conference, and now the healthcare to healthcare event. Bill Russell 00:00:37 I've really enjoyed doing them. Bill Russell 00:00:39 , just a reminder. Bill Russell 00:00:40 We're going to get back to our normal programming where I take Bill Russell 00:00:42 a new story, break it down. Bill Russell 00:00:44 And talk about why it matters to health. Bill Russell 00:00:46 It. Bill Russell 00:00:47 We're going to be doing that as soon as the interviews are done we have Bill Russell 00:00:51 done 10 from the chime conference eight from the health conference and Bill Russell 00:00:55 we have five from the healthcare to health care conference so i hope you Bill Russell 00:00:59 enjoy another one of these interviews Bill Russell 00:01:01 alright. Bill Russell 00:01:01 Another interview from the healthcare to healthcare conference, this Bill Russell 00:01:03 is a, a severally conference. Bill Russell 00:01:05 It's an invitation only event by serious healthcare. Bill Russell 00:01:08 And so we're talking with Dr. Bill Russell 00:01:10 Stephanie LAR again, it's been a while since we've talked as it Stephanie Lahr 00:01:14 has been always great to talk to you. Stephanie Lahr 00:01:15 That always Bill Russell 00:01:16 great. Bill Russell 00:01:16 Um, so we're in your neck of the woods. Bill Russell 00:01:19 And now we're we're in Montana, but, but you classified it Bill Russell 00:01:22 as your neck of the woods. Stephanie Lahr 00:01:23 Yeah, well, I, yeah, I was saying I live in rapid city, Stephanie Lahr 00:01:26 South Dakota, which is about 725 miles from here, but it's a day's drive. Stephanie Lahr 00:01:30 So, you know, out west, if you can get there in a day, it's Stephanie Lahr 00:01:33 local, I did grow up here. Stephanie Lahr 00:01:35 Now Bill Russell 00:01:36 you grew up in Montana now you're at monument health. Bill Russell 00:01:38 Yep. Bill Russell 00:01:39 So, uh, we haven't talked in a while. Bill Russell 00:01:41 What's due at monument health. Bill Russell 00:01:41 Well, you guys. Stephanie Lahr 00:01:44 Yeah. Stephanie Lahr 00:01:44 Um, gosh, there's so much fun stuff happening right now. Stephanie Lahr 00:01:48 Um, you know, I think as we are coming through COVID, we are, um, we're, we're Stephanie Lahr 00:01:54 still faced with a number of challenges. Stephanie Lahr 00:01:56 I think there are some new things that have really come out of it that Stephanie Lahr 00:01:59 we're all experiencing, particularly as it relates to, um, staffing Stephanie Lahr 00:02:03 shortages, uh, the, the expense of, of those, um, resources, burnout, you Stephanie Lahr 00:02:09 know, and those things extend into. Stephanie Lahr 00:02:11 Technical teams. Stephanie Lahr 00:02:12 They extended to our clinical teams. Stephanie Lahr 00:02:14 All of our teams are kind of stretched and, and dealing with Stephanie Lahr 00:02:19 challenging issues right now. Stephanie Lahr 00:02:20 And so I feel like that is such an amazing opportunity for technology Stephanie Lahr 00:02:25 to be able to come in and help relieve some of the burdens. Stephanie Lahr 00:02:28 And I'll say, you know, I mean, I think right now my number one goal Stephanie Lahr 00:02:33 is to bring back the joy to medicine. Stephanie Lahr 00:02:36 And, and I don't mean that just for my clinical. Stephanie Lahr 00:02:39 I mean, really for everyone who is involved in the care delivery, um, Stephanie Lahr 00:02:44 you know, part of the system, we need to bring the joy back to their work. Stephanie Lahr 00:02:48 And I think that, you know, looking at technology right now, we're Stephanie Lahr 00:02:52 right, for those opportunities, there's automation opportunities, Stephanie Lahr 00:02:56 there's efficiency opportunities. Stephanie Lahr 00:02:58 And, and we're also at a point where we have some great Stephanie Lahr 00:03:00 foundational systems in place. Stephanie Lahr 00:03:02 So now we can start building on that, um, foundation. Bill Russell 00:03:07 You talked about bringing the. Bill Russell 00:03:09 Back to medicine, but you're one of the reasons I like talking to Bill Russell 00:03:11 you is you have to be pragmatic. Bill Russell 00:03:13 It's not like some of the larger health systems or, you know, I, when I was Bill Russell 00:03:18 CIO, I had 750 people reporting into me. Bill Russell 00:03:20 You don't have 750 people. Bill Russell 00:03:22 And, uh, we also had an innovation budget, those kinds of things. Bill Russell 00:03:26 And there are those health systems that are doing that, but Bill Russell 00:03:28 you have to be very practical. Bill Russell 00:03:30 Talk about some of the, some of the practical ways that you're trying Bill Russell 00:03:33 to bring joy back to medicine. Stephanie Lahr 00:03:36 So, um, I think, you know, one of the great things Stephanie Lahr 00:03:39 about being an organization, my size Bill Russell 00:03:44 decision Stephanie Lahr 00:03:44 making is very, we're very flat. Stephanie Lahr 00:03:46 Um, I can have great conversations with all of our executive leadership, Stephanie Lahr 00:03:51 um, our physician leadership and, and really come to some conclusions Stephanie Lahr 00:03:55 and execute on those things quickly. Stephanie Lahr 00:03:57 So that makes it easier, um, in some respects, but, you know, I think things Stephanie Lahr 00:04:02 that we're looking at right now, we've, we've created some really strong. Stephanie Lahr 00:04:06 With vendors like nuance, for example, where we're leveraging ambient clinical Stephanie Lahr 00:04:11 intelligence, um, and allowing our providers and to have that relationship, Stephanie Lahr 00:04:16 bring that intimacy back to the relationship with the patients. Stephanie Lahr 00:04:21 Exactly. Stephanie Lahr 00:04:21 Yes. Stephanie Lahr 00:04:21 Not sit with our backs to the patient's sitting at the computer. Stephanie Lahr 00:04:24 Um, and it's not, it's not a tool that everyone needs, but we've Stephanie Lahr 00:04:28 identified a way to be able to sort of, um, select providers that we Stephanie Lahr 00:04:32 think that that is a great tool for. Stephanie Lahr 00:04:34 And so. Stephanie Lahr 00:04:35 Rolling that out to them. Stephanie Lahr 00:04:36 We, um, are looking at automation in a variety of other respects. Stephanie Lahr 00:04:41 You know, we're, we're working on a really great project to be able to, um, take some Stephanie Lahr 00:04:47 of our clinical workflows, um, monitoring what's happening throughout the hospital. Stephanie Lahr 00:04:52 I think you've maybe even talked to the, the CEO of that company recently Stephanie Lahr 00:04:56 artist's site, um, but had some really exciting conversations with my, um, Stephanie Lahr 00:05:00 health system board and our finance and investment committee, even just this. Stephanie Lahr 00:05:05 And there's a real understanding at that board level, that Stephanie Lahr 00:05:09 transformation is not optional. Stephanie Lahr 00:05:11 We are going to have to do something and we, and we won't know exactly what the Stephanie Lahr 00:05:16 right fit is going to be until we do it. Stephanie Lahr 00:05:18 So we're just going to jump in and we're going to start doing some of those things. Stephanie Lahr 00:05:21 And I, and again, I think that's one of the great things about being our Stephanie Lahr 00:05:23 size is that we can just do that. Stephanie Lahr 00:05:26 The Bill Russell 00:05:27 artist's eye conversation was interesting. Bill Russell 00:05:29 And it's interesting that I'm talking to you about it because when people hear AI, Bill Russell 00:05:32 computer vision and those kinds of things, No large academic medical center out of Bill Russell 00:05:37 LA or know that's what they're thinking, but you're implementing that there. Bill Russell 00:05:40 And how does that lead to again, I'm just going to keep coming back to Bill Russell 00:05:44 this, bringing joy back to medicine. Stephanie Lahr 00:05:47 Yeah. Stephanie Lahr 00:05:47 So I think it does it in two ways. Stephanie Lahr 00:05:49 One, um, it allows us to gain an understanding of what's happening Stephanie Lahr 00:05:56 within our walls and within the health. Stephanie Lahr 00:05:59 That to a level of granularity we don't have right now. Stephanie Lahr 00:06:02 Right. Stephanie Lahr 00:06:02 All of the documentation, all of the data points that we have Stephanie Lahr 00:06:06 are actually, you know, sort of representations of the real information. Stephanie Lahr 00:06:11 But for example, when a document comes out of an exchange between a Stephanie Lahr 00:06:15 patient and a provider, that's not truly what that conversation was. Stephanie Lahr 00:06:20 It's a representation of it. Stephanie Lahr 00:06:21 Any box that I check in the EA. Stephanie Lahr 00:06:23 That's not actually when it happened and what happened. Stephanie Lahr 00:06:27 It's a representation of that created typically after the fact. Stephanie Lahr 00:06:31 And I think one of the things that's really awesome about technology like Stephanie Lahr 00:06:34 artist's site is it's going to allow us to have a much more granular, Stephanie Lahr 00:06:38 real time understanding of what's happening so that then we can look Stephanie Lahr 00:06:42 at processes and improve them, reduce friction and create efficiency. Stephanie Lahr 00:06:46 And then the other piece for me, when we talk about the joy of Stephanie Lahr 00:06:49 medicine, you know, there's a lot of statistics out there that talk about. Stephanie Lahr 00:06:53 You know, an ICU physician spends 14% of their time with a patient. Stephanie Lahr 00:06:57 An ICU nurse spends 34% of their time with the patient that other Stephanie Lahr 00:07:01 big percentage of the time is on administrative and other kinds of Bill Russell 00:07:05 tasks specialists who also practice medicine. Stephanie Lahr 00:07:08 Exactly. Stephanie Lahr 00:07:09 And, and we can flip those ratios and get them spending 15% of time Stephanie Lahr 00:07:14 on the administrative tasks by automating them in the background. Stephanie Lahr 00:07:17 Again, if I had an exchange with you and we can turn that into a doc. Stephanie Lahr 00:07:22 Or if I can understand that the patient is moved from here to here Stephanie Lahr 00:07:26 and this person needs to be notified, why would I ask a person to do that? Stephanie Lahr 00:07:30 Why would I ask a nurse to be managing those things? Stephanie Lahr 00:07:32 We've done it because it's been the easy answer. Stephanie Lahr 00:07:35 Oh, the nurses right there have them do it. Stephanie Lahr 00:07:37 We we've come to a breaking point. Stephanie Lahr 00:07:39 We can't ask them to do one more thing. Stephanie Lahr 00:07:41 And in fact, given the staffing shortages, if we're going to ask them to do one more Stephanie Lahr 00:07:45 thing, it has to be something clinical. Stephanie Lahr 00:07:47 So we're gonna have to take some of the other stuff off the Bill Russell 00:07:48 plate. Bill Russell 00:07:51 Specifically, let's talk about the nursing shortage. Bill Russell 00:07:53 Cause it's, it's one of the things I'm hearing. Bill Russell 00:07:54 I'm also hearing an it shortage by the way, I'm hearing it for sure. Bill Russell 00:07:57 Challenge to hire those. Bill Russell 00:07:58 So let's go in those two directions. Bill Russell 00:08:00 So nursing shortage, um, I assume that's hitting you where you're at. Bill Russell 00:08:04 Absolutely. Bill Russell 00:08:05 Are you having this issue? Bill Russell 00:08:07 I'm hearing this over and over again where people are leaving Bill Russell 00:08:10 to become traveling nurses. Bill Russell 00:08:11 They're making five times what they're making locally. Bill Russell 00:08:15 They're going to go do that for a year or to pay for their kid's education. Bill Russell 00:08:18 Then there. Bill Russell 00:08:19 And worked for you and you're going to take them back because there's Bill Russell 00:08:21 a nursing shortage where you're at. Bill Russell 00:08:23 How, how are you guys thinking about that problem? Stephanie Lahr 00:08:25 Well, I think the number one thing that we're thinking Stephanie Lahr 00:08:28 is how do we make our place, the place that people want to work? Stephanie Lahr 00:08:35 Um, the money is only one part of why a person chooses to work in a certain place Stephanie Lahr 00:08:41 or go down a path with their career. Stephanie Lahr 00:08:43 And so our differentiator to your point, we're a not-for-profit community health. Stephanie Lahr 00:08:49 We're not going to pay the most. Stephanie Lahr 00:08:51 Um, but we can look at other things that make us attractive, Stephanie Lahr 00:08:56 make us a great place to work. Stephanie Lahr 00:08:58 Um, that can be other things that our, our HR teams and Stephanie Lahr 00:09:01 experienced teams are working on. Stephanie Lahr 00:09:03 But again, I feel like that's then a big burden on my shoulders, which I'm Stephanie Lahr 00:09:06 happy to take on to sort of say what would differentiate us, what would make Stephanie Lahr 00:09:11 a nurse say, gosh, when I go work at Monmouth, I get to spend all my time with Stephanie Lahr 00:09:16 the patients cause all these other, so, I mean, I think it's all tied together. Stephanie Lahr 00:09:20 One, we may need fewer nurses possibly over time. Stephanie Lahr 00:09:24 If we can really start automating some of these processes, but even if we don't, Stephanie Lahr 00:09:29 even if we need the same number there. Stephanie Lahr 00:09:31 Much happier doing the work that they spent, all of their Stephanie Lahr 00:09:35 clinical time training to do. Stephanie Lahr 00:09:37 Nobody went to nursing school or medical school. Stephanie Lahr 00:09:38 So they could be like, I'm going to be the queen or the king of the EHR. Stephanie Lahr 00:09:42 This is going to be fabulous. Stephanie Lahr 00:09:43 They did it because they want to be interacting with patients. Stephanie Lahr 00:09:45 Okay. Stephanie Lahr 00:09:45 It's Bill Russell 00:09:45 interesting to hear you talk about one of the things you've Bill Russell 00:09:49 done is building community remotely. Bill Russell 00:09:52 I've been talking to CEOs about this, and to be honest with you, one of the things Bill Russell 00:09:55 I've been saying is I'm, I would have struggled to make this transition to. Bill Russell 00:09:59 You know, seeing everybody through a screen, I like walking into their office. Bill Russell 00:10:03 I like talking to them. Bill Russell 00:10:05 I like the informal conversations. Bill Russell 00:10:06 It was, ah, it was, uh, it was part of the reason I love the job is, is the Bill Russell 00:10:12 community that you're able to build, bringing people together that people Bill Russell 00:10:15 used to make fun of, you know, the birthday parties and that kind of stuff. Bill Russell 00:10:18 But I love that stuff. Bill Russell 00:10:19 That was, that was great stuff. Bill Russell 00:10:20 But you've made you seem to have made that transition, so I'm sure Bill Russell 00:10:25 you love the face to face, but, but how are you able to make that. Stephanie Lahr 00:10:29 Yeah, I, I do love the face-to-face, but I think we can do a Stephanie Lahr 00:10:33 lot of those things in different ways, but get a lot of the same fun out of it. Stephanie Lahr 00:10:39 So, um, you know, my team we've had a real focus and this does get Stephanie Lahr 00:10:43 to, you know, the shortages of it. Stephanie Lahr 00:10:45 People I'm now competing with health systems in New York and Ohio, and wherever Stephanie Lahr 00:10:50 that may allow a person to stay in rapid. Stephanie Lahr 00:10:53 But work for them remotely. Stephanie Lahr 00:10:55 And so that has really changed Bill Russell 00:10:56 the landscape. Bill Russell 00:10:57 I can hire in 48 states now. Bill Russell 00:10:59 And I'm Stephanie Lahr 00:10:59 like, wow, I know I said, which two are the ones you're not cut? Stephanie Lahr 00:11:02 I was hoping maybe we'd be one of them. Stephanie Lahr 00:11:03 We're not, um, or actually I should say we are, they can hire in our state. Stephanie Lahr 00:11:07 And so one of the things, you know, I've worked hard on, Stephanie Lahr 00:11:11 I I'm a very social person. Stephanie Lahr 00:11:13 I needed the social interaction, even if we couldn't be in person. Stephanie Lahr 00:11:16 So, um, my team and I have created. Stephanie Lahr 00:11:20 To be able to do that. Stephanie Lahr 00:11:21 Even still virtually we have, um, fun all hands meetings. Stephanie Lahr 00:11:25 We play games, which help people get to know each other. Stephanie Lahr 00:11:29 It helps people take some of the, um, the intensity off of the work. Stephanie Lahr 00:11:34 Um, and you know, th there are just like, you can do a comedy show virtually. Stephanie Lahr 00:11:39 There are ways you have to do it a little bit different, but it's actually Stephanie Lahr 00:11:42 pretty fun and a way to be creative. Stephanie Lahr 00:11:44 I'll give one example last year, over the holidays. Stephanie Lahr 00:11:46 What we used to do was we had a. Stephanie Lahr 00:11:49 Who would go to people's offices and kind of like create a little bit of havoc Stephanie Lahr 00:11:53 and be, you know, uh, uh, decorated. Stephanie Lahr 00:11:56 And then that person would gather all that stuff up and go and take it to a Stephanie Lahr 00:12:00 new office and elf that person's office. Stephanie Lahr 00:12:02 So last year during COVID, I was like, well, we still want to do this. Stephanie Lahr 00:12:06 How can we do this? Stephanie Lahr 00:12:07 So what we did instead is we put together eight boxes of Elfin fun. Stephanie Lahr 00:12:12 And during our all hands meetings, we would like the publishers clearing. Stephanie Lahr 00:12:17 Show up at somebody's doorstep, you know, in our region, it's not hard to do and Stephanie Lahr 00:12:22 close enough for our teams to be together and we'd knock on their door and we Stephanie Lahr 00:12:26 would deliver them their Elfin package, and then they could do it within their Stephanie Lahr 00:12:29 home office or whatever they wanted. Stephanie Lahr 00:12:31 You just have to be creative. Stephanie Lahr 00:12:33 You know, we still, we can still be very personally connected. Stephanie Lahr 00:12:36 I'm very excited to get back to the point where we can be doing more together. Stephanie Lahr 00:12:40 I think hybrid is absolutely. Stephanie Lahr 00:12:42 I'm going to be the ideal. Stephanie Lahr 00:12:44 I will have a lot of people who like being home at least a good part of the time. Stephanie Lahr 00:12:48 And that again, creates retention, um, opportunity. Stephanie Lahr 00:12:51 But I think we're, we're going to want to have a blend and we have a lot of Stephanie Lahr 00:12:54 fun trying to think outside of the box on how to do some of those things. Stephanie Lahr 00:12:57 I'm going Stephanie Lahr 00:12:58 to Bill Russell 00:12:58 come back to you on Montana trivia. Bill Russell 00:13:01 But before that, w it's interesting. Bill Russell 00:13:03 I was at the health conference and the health conference. Bill Russell 00:13:06 They really strive to have a, um, representation of male, female. Bill Russell 00:13:11 And they weren't able to even get close this year. Bill Russell 00:13:14 And one of the things we heard a stat, I think it was yesterday. Bill Russell 00:13:17 You heard a stat of the number of women who are leaving the workforce and they Bill Russell 00:13:21 were, they're given a choice and they chose their family and they're doing that. Bill Russell 00:13:28 But I mean, you, the pandemic was challenging for you too. Bill Russell 00:13:31 I mean, you're, you're at home a CIO doctor and. Bill Russell 00:13:37 Your kids are like right in the other Stephanie Lahr 00:13:38 room doing their thing was like, when are we going Stephanie Lahr 00:13:41 to talk about the math homework Bill Russell 00:13:43 and eight year old, they respected your office. Bill Russell 00:13:45 And, Stephanie Lahr 00:13:46 um, I mean, you know, she respected, I don't know about that. Stephanie Lahr 00:13:50 Actually. Stephanie Lahr 00:13:50 It was, it was actually maybe a kind of fun for them to my eight year Stephanie Lahr 00:13:54 old in particular, um, not, not shy. Stephanie Lahr 00:13:57 So he's known to sort of peek in on meetings at times and want to say hello Stephanie Lahr 00:14:02 and, you know, get to know the team. Stephanie Lahr 00:14:04 A lot of my. Stephanie Lahr 00:14:06 No, it was my kids. Stephanie Lahr 00:14:07 Right. Stephanie Lahr 00:14:07 And they probably know them better now than they did before. Stephanie Lahr 00:14:10 They maybe saw them at a team picnic twice a year. Stephanie Lahr 00:14:12 Now they actually see them quite often. Stephanie Lahr 00:14:15 And that's been something we've reciprocated if it's we've made Stephanie Lahr 00:14:17 it okay for others as well. Stephanie Lahr 00:14:19 Right. Stephanie Lahr 00:14:19 We all just had to kind of navigate our way through. Stephanie Lahr 00:14:22 Um, and you know, it's been a lot at times I was happy for Stephanie Lahr 00:14:26 the schools to open up again. Stephanie Lahr 00:14:28 Um, but I do think it has been nice to. Stephanie Lahr 00:14:31 Make it okay. Stephanie Lahr 00:14:33 To understand that people have these lives outside of their work Stephanie Lahr 00:14:37 and they can blend if they need to. Bill Russell 00:14:40 Yeah, my wife and I we're actually we're in the opposite joy. Bill Russell 00:14:44 Our youngest is 21 and in college. Bill Russell 00:14:47 So when the pandemic hit, she was forced home and you know, the pandemic Bill Russell 00:14:52 has some silver linings and one of them is just being with family. Bill Russell 00:14:55 Yeah. Bill Russell 00:14:56 One of the things I remember a saying in the middle, I'm like, man, I'm Bill Russell 00:14:59 glad our kids aren't that age, that little age where it's like, I need to Bill Russell 00:15:03 get out and need to all those things. Bill Russell 00:15:05 On the Stephanie Lahr 00:15:05 flip side, I will add just given your earlier comment Stephanie Lahr 00:15:08 about women leaving the workforce. Stephanie Lahr 00:15:09 This is a really concerning issue to me as I think about, um, you know, women Stephanie Lahr 00:15:14 as, as a constituency of our workforce, whether we're talking about in medicine Stephanie Lahr 00:15:18 or, or anywhere and maintaining that diversity and, um, and thought process. Stephanie Lahr 00:15:25 3 million women left the workforce, um, in the United States. Stephanie Lahr 00:15:30 And, you know, during this time period. Stephanie Lahr 00:15:32 And so as we look at nursing shortages and you know, it shortages and all Stephanie Lahr 00:15:37 of the things that we're seeing, 3 million women left the workforce. Stephanie Lahr 00:15:42 And I think we're going to have to dig in and understand I had the luxury of Stephanie Lahr 00:15:48 finding a way to be able to balance both. Stephanie Lahr 00:15:51 But what that tells me is we've not set our infrastructure. Stephanie Lahr 00:15:55 To support that more broadly. Stephanie Lahr 00:15:57 And I was very fortunate to have a situation that I could make that Stephanie Lahr 00:16:00 work, but a lot of women apparently didn't feel like they could. Stephanie Lahr 00:16:04 And I think we're going to have to walk through that as we recover Stephanie Lahr 00:16:07 from, this is how do we, um, reinvent and reframe some of how we do work. Stephanie Lahr 00:16:13 Some things, obviously a nurse cannot bring their child to the hospital Stephanie Lahr 00:16:17 while they're providing beds. Stephanie Lahr 00:16:19 But maybe our organization could be providing childcare directly or Stephanie Lahr 00:16:23 more directly at this point, right? Stephanie Lahr 00:16:25 Yep. Stephanie Lahr 00:16:26 That would be an option. Stephanie Lahr 00:16:27 Or, you know, maybe we need to have childcare at the hospital Stephanie Lahr 00:16:30 in the middle of the night. Stephanie Lahr 00:16:31 Maybe we have a single mom who would be happy to take the night shift, Stephanie Lahr 00:16:34 but there, you know, all, there's all kinds of ways that we might need Stephanie Lahr 00:16:38 to just be thinking about it, but we can't just absolutely absolutely Bill Russell 00:16:44 types of license plates are there in the state of Montana. Bill Russell 00:16:48 And just on your slide, you don't remember. Stephanie Lahr 00:16:49 No, I totally know. Stephanie Lahr 00:16:50 It's two hundred and thirty two hundred thirty, one hundred and thirty different Stephanie Lahr 00:16:54 license plates in the state of Montana. Stephanie Lahr 00:16:55 Literally, as you drive down the highway, you will think you're seeing a whole Stephanie Lahr 00:16:59 bunch of different states represented. Stephanie Lahr 00:17:01 No, just look closely. Stephanie Lahr 00:17:02 It's probably yet another of the Montana license plates, which I think is fine. Stephanie Lahr 00:17:06 It's 230 license plates. Stephanie Lahr 00:17:08 There's less than a million people. Stephanie Lahr 00:17:10 So you know what I mean? Stephanie Lahr 00:17:11 Like you kind of really, you can have a pretty unique Stephanie Lahr 00:17:13 license plate and that's pretty Bill Russell 00:17:14 interesting. Bill Russell 00:17:17 Just Stephanie Lahr 00:17:17 crusted over a million people in the last census. Stephanie Lahr 00:17:19 And we can Bill Russell 00:17:20 look in every direction and we don't see all that many Bill Russell 00:17:22 people where we're at a distance from one end of Montana to the other, Stephanie Lahr 00:17:27 uh, on I 90, I think it's right around 515 miles on interstate 90, Bill Russell 00:17:33 90 starts. Bill Russell 00:17:34 I 90 starts where Stephanie Lahr 00:17:36 I, 90 starts in Boston finishes in Seattle. Stephanie Lahr 00:17:39 Wow. Stephanie Lahr 00:17:40 And, uh, funniest story. Stephanie Lahr 00:17:41 I, I, before I lived, um, in rapid, I lived in Coeur d'Alene. Stephanie Lahr 00:17:46 Another, I like to live on nine 90 apparently. Stephanie Lahr 00:17:49 Um, and, uh, uh, there used to be a joke that you could make it from Stephanie Lahr 00:17:53 Boston to Seattle without stopping if you made the light in Wallace, Idaho. Stephanie Lahr 00:17:59 So Wallace Idaho was like the last place that I, 90 was kind of Stephanie Lahr 00:18:03 formalized, tiny little town, um, mountain town, and there was a stop. Stephanie Lahr 00:18:08 Uh, they're on for many, many years, about 15 years ago, or so they Stephanie Lahr 00:18:12 finally fixed that, but yeah, that Bill Russell 00:18:13 was, and you used to live in Montana. Bill Russell 00:18:15 So for many years though, they did not have a speed limit on some of these roads. Stephanie Lahr 00:18:19 Yeah. Stephanie Lahr 00:18:19 I still get asked that people are like, wow, it's so cool at Montana. Stephanie Lahr 00:18:22 Doesn't have a speed limit. Stephanie Lahr 00:18:24 Well, it was three years from 1998 to 2001, um, didn't last, super long. Stephanie Lahr 00:18:30 And actually there was a speed limit. Stephanie Lahr 00:18:32 It was called reasonable. Stephanie Lahr 00:18:34 So for me, I type a overachieving. Stephanie Lahr 00:18:37 Don't want to break the rules kind of person. Stephanie Lahr 00:18:39 It was actually really stressful because I didn't know which line to be in. Stephanie Lahr 00:18:43 I would see a police Bill Russell 00:18:44 officer on the major highway doing 35, Stephanie Lahr 00:18:47 like, oh, is this okay? Stephanie Lahr 00:18:49 Yeah. Stephanie Lahr 00:18:49 Um, so for me personally, I'll, I'll take a speed limit any day, but Stephanie Lahr 00:18:53 yeah, it didn't, it didn't last long. Stephanie Lahr 00:18:54 The, the statistics that went along with the outcome of that were not favorable. Stephanie Lahr 00:18:58 Stephanie, thank you for your time. Stephanie Lahr 00:19:00 Great to talk to you again. Bill Russell 00:19:01 Don't forget to check back as we have more of these interviews Bill Russell 00:19:04 coming to you, that's all for today. Bill Russell 00:19:06 If you know of someone that might benefit from our channel, Bill Russell 00:19:08 please forward them a note. Bill Russell 00:19:09 They can subscribe on our website this week, health.com or wherever you listen Bill Russell 00:19:13 to podcasts, apple, Google, overcast, Spotify, Stitcher, you get the picture. Bill Russell 00:19:17 We are everywhere. Bill Russell 00:19:19 We want to thank our channel sponsors who are investing in our mission to Bill Russell 00:19:21 develop the next generation of health. Bill Russell 00:19:24 VMware Hill-Rom Starbridge advisors, McAfee and Aruba networks. Bill Russell 00:19:29 Thanks for listening.

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